Shipping & Return Policy

WE OFFER SHIPPING ONLY WITHIN THE UNITED ARAB EMIRATES. OUR SHIPPING FEES ARE AS FOLLOWING:

1- DUBAI  & SHARJAH

Standard Delivery(10:00 to 14:00)

Dhs. 22.00

Standard Delivery(14:00 to 17:00)

Dhs. 22.00

Standard Delivery(17:00 to 22:00)

Dhs. 22.00

Fixed Time Delivery

Dhs. 39.00

Morning Delivery(07:00 to 09:00)

Dhs. 59.00

Midnight Delivery(23:00 to 23:59)

Dhs. 69.00

 

2- ALL OTHER STATES , We WILL ADD Dhs : 20 EXTRA. 

We do NOT guarantee a precise delivery time as it varies according to our delivery schedule. If you have a specified time that you would like your flowers to be delivered at please email us your order number with the preferred time at cs.arabianpetals@gmail.com or call us at +971 55 926 0563

RETURN AND REFUND POLICY (For Products)  :

If we are unable to fulfil and deliver your order for any reason, We shall inform you as soon as possible and refund your payment in full no later than 30 days after the intended delivery date.

Refunds will be done only through the Original Mode of Payment

If the recipient refuses delivery, you will not be entitled to a refund.

CANCELLATION POLICY (For Products)

If you wanted to cancel your order for whatever reason please contact us at least 24 hours before the intended delivery date at cs.arabianpetals@gmail.com. or call us at +971 55 926 0563; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.


If you are unhappy with your flowers for any reason please contact us using the form at the contact us page or email us at our email cs.arabianpetals@gmail.com, we will do our best to help you out.